Join us for an inspiring professional breakfast where we explore how user involvement can improve the development of public services. Learn about best practices and gain insights into how you can engage and involve users to create more effective and user-friendly solutions. The recent national digitalization strategy clearly emphasizes user involvement in service development.
The event is free and open to everyone.
Program
- 08:15: Mingling and breakfast
- 08:45: Welcome by DesignLab in Bergen Municipality
- 08:50: Introduction to Eitri and the course User Involvement in Medical and Health Research by Ådne Iden Høiland and Tone Skår
- 08:55: Time for Action: How are users involved in the introduction of new services? by Agnete Gullaksen and Ingrid Cutler
- 09:05: User Involvement with the Entire Kindergarten Team by Øystein Mongstad, Tone Mette Sleire, and Lina Falk
- 09:15: Practical Exercises by DesignLab
- 10:00: Thank you for today
Welcome!
About the Speakers
- Agnete L. Gullaksen – UX Designer, Helse Vest IKT
- Ingrid Cutler – Solution Architect, Helse Vest IKT
- Øystein Mongstad – Service Designer, DesignLab in Bergen Municipality
- Tone Mette Sleire – Project Manager and Senior Advisor, Department of Kindergartens
- Lina Falk – Service Designer and Visual Storyteller, DesignLab in Bergen Municipality
- Tone Skår – Project Manager at Eitri and Norway Health Tech, Vestland Division
- Ådne Høiland – Director of Eitri
About the Organizers This design breakfast is organized by DesignLab in Bergen Municipality in collaboration with Eitri.
Påmelding til designfrokost 9. januar Brukerinvolvering i offentlig tjenesteutvikling